Dallas, TX · IBM Consulting

Vaibhav Sobti

23+ years working with global utility clients across Asia, North America, Europe, and Australia — leading major CIS, Customer Experience, and Work & Asset Management transformation and driving business benefits for utilities.

23+ Years IT Delivery & P&L Leadership 3x Portfolio Growth AI-Enabled IT Transformation
Portrait of Vaibhav Sobti
About

Turning AI ambition into utility-scale execution

Vaibhav Sobti is a seasoned executive at IBM Consulting with deep experience in both the sales and delivery of Managed Services and AI-enabled business transformation for the Energy & Utilities sector. As Associate Partner on a major North American regulated Transmission & Distribution utility account, Vaibhav is responsible for owning Managed Services Operations, shaping and executing large, complex enterprise transformation programs across Customer Experience, Meter and Billing, and Asset Management, and leading a 300+ person global delivery organization — the core workstreams through which utilities are introducing Grid Modernization capabilities such as MDMS, Command Center, and Outage Reporting.

Throughout his career, Vaibhav has achieved significant milestones, including growing a strategic utility portfolio from $10M to $30M+ and building IBM's Oracle Utilities consulting practice from 10 to 150+ consultants across North America, EMEA, and APAC. He is recognized for his proven ability to identify and convert strategic opportunities, lead complex deal shaping and RFP pursuits, and ensure the successful delivery of large-scale, AI-enabled transformation programs for regulated utilities.

Vaibhav is also deeply committed to the growth and mentorship of talent, fostering high-performing global teams through structured coaching, semi-annual reviews, and a formal leadership pipeline — building organizations that deliver exceptional, measurable results.

23+
Years turning delivery into business outcomes
3x
Portfolio growth ($10M → $30M+) through outcome-led delivery
300+
Person global delivery organization built & led
Domain Expertise
23+ Years Global Utilities Experience — Asia, North America, Europe, Australia Oracle Utilities Expert — CC&B, C2M, MDM, WAM AMS-Based IT Transformation Customer Experience & Field Service Management Practice Building — 10 → 150+ Consultants
Core Competencies
Managed Services Operations Sales-Cum-Delivery Account P&L & Growth Enterprise Transformation Executive Partnership (CIO/CDO) Delivery Governance & KPIs/SLAs Generative AI & Intelligent Automation Complex Deal Shaping & RFP Leadership Grid Modernization Enablement — MDMS, Command Center, Outage Reporting OMS/SCADA Integration Strategy Global Delivery (Onshore–Offshore, NA/EMEA/APAC) Cloud & Application Modernization Mentoring & Leadership Development
AI Projects

What I'm building with AI

A mix of an enterprise transformation program at work and independent builds on the side — this list is actively growing.

Reimagining AMS with AI

Ongoing · Enterprise

Leading the AI-enabled re-imagining of Application Managed Services (AMS) — Operations and Enhancement — redesigning how a 300+ person global IT delivery organization works. Rebuilding workflows around AI-driven ways of working and partnering with senior client stakeholders to turn the future-state IT roadmap into measurable delivery outcomes.

Role · Program Lead, IBM Consulting

Staffing & Financial Forecasting Pipeline

Built

An AI-powered staffing and financial forecasting pipeline built on n8n using the Microsoft Agent Framework — a three-agent sequential system that ingests staffing, rate card, and cost card data to automatically compute revenue, cost, and margin forecasts by work package, with deterministic validation and CSV export.

Role · Independent Build · n8n + Microsoft Agent Framework

AI Photography Platform

In Progress

Currently building an AI-powered photography application, exploring how computer vision and generative AI can assist with photo curation, editing, and organization.

Role · Independent Build

Arya Samaj Digital Platform

In Progress

Designing and building a digital presence for Arya Samaj, a community organization — using AI-assisted development to move quickly from concept to a live site.

Role · Independent Build

Personal AI Scheduling Agent

In Daily Use

A Claude-based assistant that turns casual, ambiguous scheduling requests into structured Google Calendar events via API/MCP — resolving shorthand, multi-message input with contextual defaults. A hands-on proof of agentic AI patterns transferable to enterprise Managed Services and AI Ops.

Role · Independent Build · Claude + Google Calendar API/MCP

More projects are being added regularly as this portfolio grows.

Experience

Career timeline

Oct 2023 – Present
Associate Partner
IBM Consulting
Sales-cum-delivery executive holding full P&L and delivery ownership — combining IT Managed Services Operations leadership with enterprise transformation, including an AI-enabled AMS program re-imagining Operations and Enhancement. Grew the strategic portfolio 3x, from $10M to $30M+, and built a 300+ person global IT delivery organization.

"Managed Services isn't the finish line — it's the platform growth gets built on."

Feb 2011 – Oct 2022
Oracle Utilities Practice Lead
IBM Consulting
Built and scaled IBM's Oracle Utilities practice from 10 to 150+ consultants across North America, EMEA, and APAC. Led multiple CC&B implementations and progressed to Project Manager on the Energy Australia CC&B implementation.

"A practice scales the same way a client relationship does — one trusted delivery at a time."

Oct 2009 – Feb 2011
Senior Consultant
Oracle Ltd
Solution Designer on the Oracle Utilities CC&B implementation for Energy Australia — designed billing, revenue management, and customer operations capabilities and led business process reengineering.
Nov 2002 – Oct 2009
Senior Consultant
Wipro Ltd.
Led design and development of technical specifications, integrations, and Java/J2EE portals for utility clients across the US and UK, including a mobile workforce solution for a leading UK utility.
Education
MBA (Executive), Post Graduate Diploma in Management Indian Institute of Management (IIM), Lucknow
Bachelor of Engineering, Chemical Engineering Thapar Institute of Engineering & Technology
Certifications
Oracle CC&B Certified Implementation Specialist
Energy & Utilities (Gold Badge)
AWS Certified Cloud Practitioner
AWS Migration Ambassador Foundations
IBM watsonx Essentials
Speaking

On stage, on the record

Vaibhav Sobti presenting at the DTech conference IBM booth
DTech Conference

AI-Enabled CIS Transformation

Speaking at DTech on how AI is reshaping Customer Information Systems transformation for utilities — navigating AMI/DER/EV growth, real-time data explosion, digital-first customer expectations, and stricter regulatory oversight.