23+ years working with global utility clients across Asia, North America, Europe, and Australia — leading major CIS, Customer Experience, and Work & Asset Management transformation and driving business benefits for utilities.
Vaibhav Sobti is a seasoned executive at IBM Consulting with deep experience in both the sales and delivery of Managed Services and AI-enabled business transformation for the Energy & Utilities sector. As Associate Partner on a major North American regulated Transmission & Distribution utility account, Vaibhav is responsible for owning Managed Services Operations, shaping and executing large, complex enterprise transformation programs across Customer Experience, Meter and Billing, and Asset Management, and leading a 300+ person global delivery organization — the core workstreams through which utilities are introducing Grid Modernization capabilities such as MDMS, Command Center, and Outage Reporting.
Throughout his career, Vaibhav has achieved significant milestones, including growing a strategic utility portfolio from $10M to $30M+ and building IBM's Oracle Utilities consulting practice from 10 to 150+ consultants across North America, EMEA, and APAC. He is recognized for his proven ability to identify and convert strategic opportunities, lead complex deal shaping and RFP pursuits, and ensure the successful delivery of large-scale, AI-enabled transformation programs for regulated utilities.
Vaibhav is also deeply committed to the growth and mentorship of talent, fostering high-performing global teams through structured coaching, semi-annual reviews, and a formal leadership pipeline — building organizations that deliver exceptional, measurable results.
A mix of an enterprise transformation program at work and independent builds on the side — this list is actively growing.
Leading the AI-enabled re-imagining of Application Managed Services (AMS) — Operations and Enhancement — redesigning how a 300+ person global IT delivery organization works. Rebuilding workflows around AI-driven ways of working and partnering with senior client stakeholders to turn the future-state IT roadmap into measurable delivery outcomes.
An AI-powered staffing and financial forecasting pipeline built on n8n using the Microsoft Agent Framework — a three-agent sequential system that ingests staffing, rate card, and cost card data to automatically compute revenue, cost, and margin forecasts by work package, with deterministic validation and CSV export.
Currently building an AI-powered photography application, exploring how computer vision and generative AI can assist with photo curation, editing, and organization.
Designing and building a digital presence for Arya Samaj, a community organization — using AI-assisted development to move quickly from concept to a live site.
A Claude-based assistant that turns casual, ambiguous scheduling requests into structured Google Calendar events via API/MCP — resolving shorthand, multi-message input with contextual defaults. A hands-on proof of agentic AI patterns transferable to enterprise Managed Services and AI Ops.
More projects are being added regularly as this portfolio grows.
"Managed Services isn't the finish line — it's the platform growth gets built on."
"A practice scales the same way a client relationship does — one trusted delivery at a time."
Speaking at DTech on how AI is reshaping Customer Information Systems transformation for utilities — navigating AMI/DER/EV growth, real-time data explosion, digital-first customer expectations, and stricter regulatory oversight.